Correction Receipt: Wrong Item (Product Name) in the Receipt

Product name (tag 1030) is a mandatory receipt attribute: it must allow unambiguous identification of what exactly was sold. A receipt with the "wrong" item — ringing up a laptop instead of a printer, "Product" instead of a specific menu item, or a service instead of a product — is considered an erroneous receipt and must be corrected, even if the total amount is correct.

1. What nomenclature errors occur#

• the cashier selected an adjacent item in the catalog (wrong color/volume/model);
• the sale was processed via "open price" with an abstract name like "Product"/"Service" — the settlement item cannot be identified;
• the wrong quantity is in the receipt (1 pack was rung up instead of 3 for the same amount);
• inventory mismatch: item A was sold, but item B of the same price was rung up — the inventory deduction is in the wrong place;
• wrong settlement item type (tag 1212): "product" instead of "service", "excisable product" without the excise attribute.

For marked goods, a nomenclature error is a separate, stricter case: see marked goods.

2. Correction Algorithm#

The receipt amount may be correct, but the entire receipt is always corrected — by a pair of documents.

FFD 1.1 and 1.2 — by a pair of correction receipts#

1. Reverse correction receipt: “receipt return”, a full copy of the incorrect receipt — with the incorrect items. Correction type “independent” (tag 1173 = 0), tag 1178 — settlement date, tag 1192 — FPD of the incorrect receipt.
2. Correct correction receipt: “receipt”, correct items (name, quantity, tag 1212), the same amount and payment method, the same basis tags.
3. FTS notification is not required.

FFD 1.05 — by a pair of regular receipts#

1. “Receipt return” receipt — a copy of the incorrect one (with the incorrect item), payment method “counter provision”, tag 1192 — FPD of the incorrect receipt.
2. Correct “receipt” receipt with the correct items, “counter provision”.
3. Application with an act via the KKT personal account (guideline — three business days).

Do not forget the inventory#

Fiscal correction does not fix inventory tracking: write off the actually sold item and restore the mistakenly written-off one, otherwise, a stock discrepancy will appear during inventory.

3. Example#

Electronics store, FFD 1.2. A router was sold for 6,100 ₽, the cashier rang up "Switch 8-port" for the same price.

1. Reverse correction receipt: return of receipt, "Switch 8-port, 1 × 6,100.00, VAT 22%", independently, tag 1178 — sale date, tag 1192 — FPD of the incorrect receipt.
2. Correct correction receipt: receipt, "Wi-Fi 6 Router, 1 × 6,100.00, VAT 22%", same grounds.
3. In inventory management: return of the switch to stock, write-off of the router.

4. What happens if you don't fix it#

Part 4 of Article 14.5 of the Code of Administrative Offenses (KoAP): a warning or a fine of 1,500–3,000 ₽ for an official / sole proprietor, and 5,000–10,000 ₽ for an organization. Generic "Product" on receipts is a typical violation found during foodservice and retail audits; for excise and marked goods, the sanctions are stricter. Plus, inventory, cost price, and taxes (with different VAT rates for goods) will mismatch. Voluntary correction before discovery results in exemption from the fine.

5. How to do this in Cenaly#

• Sales in POS come from the catalog — each menu item has its own name, which goes into the receipt; an open sale without a menu item does not turn into a "Product" if the catalog is maintained carefully. Barcode search eliminates "adjacent menu item" errors.
• Correction pair: POS → Receipts → refund → new receipt with the correct menu item.
• Correction receipt — the "Correction Receipt" panel in Hardware (Cenaly Hardware Bridge).
• Inventory is linked to sales: after correcting the receipts, check the stock levels of both menu items.

6. Frequently Asked Questions#

The amount and VAT rate match — how will the tax office find out? By reconciliation with inventory management, labeling, EGAIS, and purchases: if 100 switches are sold according to the receipts, but only 3 were purchased — it's just a matter of time. For receipts with "Product" without identification, the violation is visible even without reconciliation.

Can abbreviated names be written on the receipt? Yes, if the item is clearly identified ("Darnitsky bread 0.5" — OK, "Product 1" — no). The guideline is that the customer and the inspector must understand what was sold.

An error in quantity, but the amount is correct (rang up 1×300 instead of 3×100)? This is the same nomenclature/quantity error: correct it with a pair of documents with the correct quantity and unit price.

Sole proprietor without employees — I heard that nomenclature doesn't need to be specified? The deferral for sole proprietors on special tax regimes regarding specifying the item name ended on February 1, 2021. Now nomenclature is mandatory for everyone (except for specific cases like open-price sales of an undefined list — check with your accountant).

Related articles: complete guide · labeled goods · incorrect amount · incorrect VAT rate

The material is for informational purposes only and does not replace professional accounting advice. Primary sources: 54-FZ (Art. 4.7 — receipt details), FTS guidelines (kkt-online.nalog.ru), Art. 14.5 of the Code of Administrative Offenses of the Russian Federation.