Last updated: July 13, 2026
These Terms of Service ("Terms") govern your use of the Admin Panel we operate under several brand domains — currently meni.ge, cenaly.com, menio.ru, masamenu.tr and menugo.al (each a "Brand Domain", and together with any other domain we may operate from time to time, our "Brand Domains") — available at https://admin.[Brand Domain] (for example https://admin.meni.ge) (the "Admin Panel" or "Service").
The Service is provided by Individual Entrepreneur Aleksandr Verbitskii (Identification Number 345820891) ("we", "us", "our", "meni.ge").
IMPORTANT: By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
Language and translations: These Terms of Service are drafted in English and the English version is the original and legally binding version. Any versions of these Terms that you may see in other languages are generated by machine translation and are provided solely for your convenience. In the event of any inconsistency or conflict between a translated version and the English version, the English version shall always prevail.
Individual Entrepreneur Aleksandr Verbitskii
Registered in the Republic of Georgia
Identification Number: 345820891
Registered address (Georgia):
6010, Georgia, city of Batumi, Grigol Eliava street, N 32e, floor 2, apartment N201a
Contact email: info@meni.ge
The Admin Panel is the administrative interface of our digital-menu platform, available under the Brand Domains described above, that allows restaurant owners, managers, and staff to:
Our platform consists of two main parts:
Your responsibilities as a restaurant operator:
As a user of the Admin Panel, you (the restaurant owner, manager, or staff member) are solely responsible for:
We provide the technology platform. You are responsible for your business operations and compliance with applicable laws.
We do not process payments between you and your customers when they pay in person. Payment arrangements for in-person payment are directly between you and your customers.
Where you enable the "Pay Online" feature, you connect your own account with a payment provider (currently Stripe, Bank of Georgia ("BOG"), or TBC Bank) using your own merchant credentials. We facilitate creation of checkout sessions and relay payment-status webhooks on your instructions (see Section 6.5), but you remain the merchant of record, funds settle directly to your own account, and we do not custody your customers' funds.
The Service may be offered free of charge or subject to fees as specified during registration or in your account settings. If fees apply:
If the Service is currently free, we reserve the right to introduce fees in the future with reasonable notice.
Where fees apply under Section 1.5, we bill you directly for your subscription plan and any add-ons you purchase (for example, an additional-site add-on) using PayPal as our payment processor. By purchasing a paid plan or add-on, you authorize us to charge the payment method you provide via PayPal for the applicable recurring fee.
PayPal processes your billing information (such as your name, business address, tax/VAT details, and payment method) as described in our Privacy Policy. We do not store your full payment card or bank account details ourselves.
By accessing, registering for, or using the Admin Panel, you agree to be bound by:
We may update these Terms from time to time. When we make material changes:
If you do not agree to the updated Terms, you must stop using the Service.
When we notify you of changes to these Terms, you have 6 weeks from the date of notification to object to the changes.
If you object within this period:
If you do not object within 6 weeks, the changes will be deemed accepted and will apply to your continued use of the Service.
Important: When we notify you of changes, we will explicitly inform you of:
This objection right applies to existing users. If you are a new user, the current Terms apply from the moment you start using the Service.
Some Establishments may have their own terms and conditions, house rules, or policies (for example, reservation cancellation policies, minimum order amounts, service charges). You are responsible for complying with any such Establishment-specific terms.
To use the Admin Panel, you must:
If you are registering on behalf of a business entity:
To use the Admin Panel, you must create an account using:
When you register, you agree to:
We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account.
You may not transfer, sell, or assign your account to any third party without our express written consent. Any attempted transfer without consent is void.
If you believe your account has been compromised, contact us immediately at info@meni.ge.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Admin Panel for your restaurant business operations.
You may use the Admin Panel to:
You may not:
All content you upload (menu items, photos, descriptions) must:
Users must not post, upload, or transmit content that:
We provide mechanisms for reporting content that may be illegal or violate these Terms:
When submitting a report, please include:
We review reported content using human moderators (not automated systems) to determine whether it violates our Terms or applicable laws.
We will acknowledge receipt of your report and investigate promptly. We may contact you for additional information if needed.
If content is found to violate our Terms or applicable laws, we may take the following actions:
When deciding what action to take, we consider:
If we take action against your content or account, we will notify you (unless prohibited by law or where notification would undermine the purpose of the action) and provide:
If you believe a moderation decision was made in error, you may appeal by contacting us at info@meni.ge within 30 days of the decision. We will review your appeal and respond within a reasonable timeframe.
We may use third-party service providers, subcontractors, or affiliates to help us provide, maintain, or improve the Service. These third parties may have access to your information as necessary to perform their functions, but they are obligated to maintain confidentiality and use your information only for the purposes we specify.
When you upload menu items, photos, descriptions, or other content to the Admin Panel, you grant us a worldwide, non-exclusive, royalty-free license to:
You retain ownership of all content you upload.
You represent and warrant that:
We reserve the right to remove any content that violates these Terms or is otherwise objectionable.
As a user of the Admin Panel, you may upload images, text, menu descriptions, and other content. You are solely responsible for ensuring that all content you upload:
Important: We do not review or verify the intellectual property status of content before it is uploaded. You assume all legal responsibility for the content you upload.
We are a technology platform provider and do not:
Under applicable law, we qualify as a hosting service provider with limited liability for user-uploaded content. We are not responsible for intellectual property infringements committed by users, provided we act expeditiously upon receiving proper notice.
If you are a copyright owner (or authorized to act on behalf of one) and believe that content uploaded to our Service infringes your copyright, please notify us at info@meni.ge with the following information:
Upon receiving a valid copyright infringement notice that meets the above requirements:
Note: We reserve the right to reject notices that are incomplete, abusive, or do not meet legal requirements for copyright infringement claims.
If your content was removed due to a copyright infringement claim and you believe the removal was made in error or that you have the right to use the material, you may submit a counter-notification to info@meni.ge with:
We will forward your counter-notification to the original complainant. If the complainant does not initiate legal proceedings within 10-14 business days, we may restore the content at our discretion.
We take intellectual property rights seriously. Users who repeatedly infringe copyrights or other intellectual property rights may face:
We reserve the right to immediately terminate accounts in cases of egregious or willful infringement without prior warnings.
This procedure also applies to:
Rights holders should follow the same notice procedure outlined above, adapted for the specific type of intellectual property at issue.
You must not submit false or bad faith copyright infringement notices. Knowingly submitting false claims may result in:
If you use licensed stock photos, images from content providers, or other third-party materials:
We may request proof of licensing if a dispute arises.
When customers place orders (especially delivery orders) through the customer-facing application, we transmit customer contact information to you, including:
Important: You are an independent data controller
When you receive customer contact information through the Admin Panel, you become an independent data controller under GDPR and other privacy laws. This means:
You must:
We (meni.ge platform) act only as a data processor for transmitting customer information to you. We do not control how you use customer contact information after you receive it.
We do not share customer contact information with:
You must not:
You are solely liable for:
We are not liable for how you use, store, or protect customer data after we transmit it to you.
If you wish to use customer contact information for marketing purposes:
See our Privacy Policy for more details about data processing responsibilities.
When a customer places an order through the customer-facing application:
Important: You have the right to accept or reject any order at your discretion.
You are solely responsible for:
You have the right to:
However, you should:
You are responsible for:
We are not responsible for pricing errors in your menu. You must honor prices displayed to customers or refund/compensate customers appropriately.
Payment is made directly between you and your customers. For in-person payment, we do not process payments or handle payment transactions.
If you enable the "Pay Online" feature, you connect your own account with a payment provider (currently Stripe, BOG, or TBC) using your own merchant credentials, entered through the Admin Panel. We store those credentials securely, and, solely on your instructions, create checkout sessions and relay payment-status webhooks so your customers' orders can be updated. We do not custody your customers' funds, are not the merchant of record, and do not store your customers' full card details.
You are responsible for:
If you use the reservation features:
When customers provide dietary preferences, restrictions, or allergen information:
Important: If you have serious concerns about accommodating a customer's dietary restrictions, contact the customer directly before accepting the order.
The Admin Panel and all its content, features, and functionality (including but not limited to software, text, graphics, logos, images, audio, video, and design) are owned by us or our licensors and are protected by copyright, trademark, patent, and other intellectual property laws.
You may not:
You retain ownership of all content you upload to the Admin Panel (menu items, photos, descriptions, business information).
By uploading content, you represent and warrant that you have all necessary rights and licenses to use and share that content, including any intellectual property rights.
If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.
The Admin Panel may contain links to third-party websites, services, or content (including payment processors, analytics tools, or other business services).
We are not responsible for:
Your use of third-party services is at your own risk and subject to their terms.
By virtue of these Terms and your use of the Service, the parties may disclose to each other information that is confidential ("Confidential Information"). Confidential Information includes:
Confidential Information does not include information that:
Each party agrees to:
Each party may disclose Confidential Information:
Confidentiality obligations under this section shall continue for:
We continuously monitor the Service to:
Our monitoring tools may collect operational and usage data, but do not access Your Content except as necessary for the purposes described above.
We may:
We retain all intellectual property rights in such analytics and derived insights.
We may provide you with analytics, reports, and insights about your restaurant's performance, orders, and customer interactions through the Admin Panel. Such analytics are provided for your informational purposes only.
Your privacy is important to us. Our Privacy Policy (https://meni.ge/privacy) explains:
By using the Service, you consent to the collection and processing of your personal data as described in the Privacy Policy.
We use cookies and similar technologies as described in our Cookie Policy. The Admin Application uses only essential cookies for authentication and security, with no advertising or marketing cookies.
When you place an order or interact with an Establishment, we share necessary information with that Establishment (your name, order details, dietary preferences, etc.). Establishments are independent data controllers responsible for their own compliance with privacy laws.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. However, no system is completely secure, and we cannot guarantee absolute security.
You are responsible for:
We are not liable for security breaches resulting from your failure to protect your account or device, except where we are at fault.
To use the Service, you need:
It is your responsibility to ensure your device and software meet these requirements. We do not guarantee compatibility with all devices, operating systems, or browser versions.
Supported platforms and system requirements may change over time as technology evolves. We will make reasonable efforts to notify users of significant technical requirement changes.
We continuously work to improve and update the Service to adapt to technological developments and user needs. We reserve the right to:
We will make reasonable efforts to notify you of material changes that significantly affect your use of the Service. However, we are not obligated to develop new features or maintain specific features indefinitely, except where necessary for the Service to function as described.
The Service may be temporarily unavailable due to:
We will endeavor to minimize service interruptions and provide advance notice when possible for scheduled maintenance. However, we do not guarantee uninterrupted availability of the Service.
We are not liable for any damages, losses, or inconvenience resulting from service interruptions, delays, or unavailability, whether planned or unplanned, except where such liability cannot be excluded by law.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
Nothing in these Terms excludes or limits your statutory warranty rights under applicable consumer protection laws, including rights under Georgian law, EU consumer protection directives, or other mandatory consumer protection legislation in your jurisdiction.
If you are a consumer, you may have the right to:
These statutory rights apply in addition to these Terms and cannot be waived or limited where prohibited by law.
We are a technology platform provider. We are not responsible for:
Your sole remedy for any issues with food, service, or payment is to contact the Establishment directly.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE (AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US (IF ANY) IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) €100 (ONE HUNDRED EUROS).
Our liability for damages is limited as follows:
Intentional misconduct and gross negligence: We are fully liable for damages caused by intentional misconduct or gross negligence by us or our legal representatives and agents.
Breach of essential contractual obligations: For breach of essential contractual obligations (obligations whose fulfillment is necessary for the proper performance of the contract and on which you may reasonably rely), we are liable for damages caused by slight negligence, but only for foreseeable, typically occurring damages.
Slight negligence: We are not liable for damages caused by slight negligence, except where essential contractual obligations are breached (as described above).
The above liability limitations do not apply to:
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR WARRANTIES. IN SUCH JURISDICTIONS, OUR LIABILITY AND WARRANTIES ARE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
If you are a consumer in the EU/EEA, UK, or other jurisdictions with mandatory consumer protection laws, nothing in these Terms affects your statutory rights that cannot be waived or limited by contract.
You agree to indemnify, defend, and hold harmless meni.ge and our affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:
You may stop using the Service at any time. You may delete your account through the app settings or by contacting us at info@meni.ge.
We may fully or partially suspend your access to the Service if:
When reasonably practicable and lawfully permitted, we will provide you with advance notice of any suspension. We will use reasonable efforts to limit suspension only to the portion of the Service related to the issue causing suspension.
During any suspension period, we will make Your Content (as it existed on the suspension date) available to you upon request. Any suspension does not excuse you from your payment obligations.
We will use reasonable efforts to restore the Service promptly after we determine that the issue causing the suspension has been resolved.
We may terminate your access to the Service:
Upon termination:
We are not liable for any termination of your access to the Service.
We reserve the right to delete user accounts that have been inactive for an extended period (typically 6 months or more of no login activity). Before deleting an inactive account, we will make reasonable efforts to notify you via the email address associated with your account.
If your account is deleted due to inactivity:
These Terms are governed by and construed in accordance with the laws of the Republic of Georgia, without regard to its conflict of law principles.
Subject to Section 14.3 (Mandatory arbitration), any disputes arising out of or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of the Republic of Georgia.
If you are a consumer resident in the EU/EEA, UK, or other jurisdiction with mandatory consumer protection laws, you may also have the right to bring proceedings in the courts of your country of residence.
For users in the United States:
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where prohibited by law.
Exceptions: You may bring claims in small claims court if they qualify, and either party may seek injunctive or equitable relief in court to prevent actual or threatened infringement or misappropriation of intellectual property rights.
For users in other jurisdictions:
If mandatory arbitration or alternative dispute resolution is required or available in your jurisdiction, those rules apply. Otherwise, disputes are subject to the courts of the Republic of Georgia as described above.
Before initiating formal dispute resolution, please contact us at info@meni.ge to attempt to resolve the issue informally. Many disputes can be resolved quickly and amicably through direct communication.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and meni.ge regarding the Service and supersede all prior agreements or understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable.
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your rights under them without our written consent. We may assign or transfer these Terms without restriction.
We are not liable for any failure or delay in performing our obligations under these Terms due to events beyond our reasonable control, including acts of God, war, terrorism, pandemics, natural disasters, government actions, labor disputes, or failures of third-party services.
We may provide notices to you:
You may contact us at info@meni.ge for any notices to us.
These Terms do not create any agency, partnership, joint venture, employment, or franchise relationship between you and meni.ge.
Provisions that by their nature should survive termination of these Terms (including disclaimers, limitations of liability, indemnification, confidentiality, intellectual property, governing law, and dispute resolution) will survive.
Except for actions for non-payment or breach of intellectual property rights, no action arising out of or relating to these Terms may be brought by either party more than two (2) years after the cause of action has accrued.
Export control and economic sanctions laws and regulations of applicable jurisdictions ("Export Laws") may apply to the Service. You agree to comply with all applicable Export Laws. You represent and warrant that:
We reserve the right to suspend or terminate your access if we reasonably believe you are in violation of Export Laws.
We may refer to you as a customer of meni.ge in:
If you do not wish to be referenced as a customer, please notify us in writing at info@meni.ge.
Upon reasonable written notice (at least 30 days in advance) and no more than once every twelve (12) months, we may audit your use of the Service to ensure compliance with these Terms. Any such audit shall:
You agree to cooperate with the audit and provide reasonable assistance and access to information reasonably requested. If the audit identifies non-compliance, you agree to remedy such non-compliance within 30 days of written notification.
In these Terms, unless the context requires otherwise:
"Admin Panel" or "Service" means our administrative interface available at https://admin.[Brand Domain] (for example https://admin.meni.ge) under any of our Brand Domains, and any related applications, APIs, and services.
"Confidential Information" means information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information.
"Content" or "Your Content" means all data, text, images, photos, menu items, descriptions, and other materials you upload, submit, or transmit through the Service.
"Customer" or "End User" means any person who uses the customer-facing application, under any of our Brand Domains, to view menus, place orders, or make reservations at your establishment.
"Customer Data" means personal information about customers that you receive through the Service, including contact details, order history, and preferences.
"Establishment" means a restaurant, café, bar, or other food service business that uses the Admin Panel.
"Intellectual Property Rights" means all patents, copyrights, trademarks, trade secrets, and other intellectual property rights.
"Personal Information" or "Personal Data" has the meaning given under applicable data protection laws, including GDPR.
"Third-Party Content" means any content, data, or services provided by third parties that may be accessed through or integrated with the Service.
"Third-Party Services" means websites, platforms, applications, or services operated by third parties that may be linked to or integrated with the Service.
"Users" means your employees, contractors, agents, and other individuals you authorize to access and use the Admin Panel on your behalf.
"We," "us," "our," or "meni.ge" means Individual Entrepreneur Aleksandr Verbitskii (Identification Number 345820891).
"You" or "your" means the legal entity or individual who accepts these Terms and uses the Service.
If you have questions, concerns, or complaints about these Terms or the Service, please contact us:
Individual Entrepreneur Aleksandr Verbitskii
Registered in the Republic of Georgia
Email: info@meni.ge
Postal address:
6010, საქართველო, ქალაქი ბათუმი, გრიგოლ ელიავას ქუჩა, N 32ე, სართული 2, ბინა N201ა
By using the meni.ge Admin Panel, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.