Correction Receipt for Labeled Goods (Chestny Znak)

For goods subject to mandatory labeling (tobacco, footwear, clothing, water, dairy products, beer, perfume, and so on), a POS receipt is also a document confirming the withdrawal of the labeling code from circulation. An error in such a receipt breaks two systems at once: the fiscal one (FNS) and Chestny Znak. Therefore, the rules here are stricter: only FFD 1.2 and mandatory labeling codes in correction receipts.

1. What is important to know in advance#

• POS systems working with labeling are required to use FFD 1.2 — meaning all corrections are made using correction receipts (1.05 algorithms do not apply to you).
• In a correction receipt for a labeled item, each position is specified as a separate line with mandatory attributes: name, quantity, price, and labeling code (tag 1163). This is directly stipulated by the FNS methodology for correction receipts in case of an unrecorded transaction.
• Information from correction receipts is transmitted by the OFD not only to the FNS, but also to the labeling operator (CRPT) — this is how the code is withdrawn from circulation or returned to it.

2. Typical Situations#

Sale of Marked Goods Occurred Without a Receipt#

Double violation: non-use of KKT + code not withdrawn from circulation.

1. Act with the register of settlements (date, item, amount, marking code from the label/invoice).
2. Correction receipt "income": type "independent", tag 1178 — settlement date, item with marking code (scanning DataMatrix from the remaining stock of the same batch is not allowed — the code of the exact sold item is required; if the code cannot be recovered, see section 3).
3. Check in the "Chestny ZNAK" personal account that the code has been withdrawn from circulation after the receipt is processed.

Wrong Marking Code in the Receipt / Code Not Scanned#

The receipt is issued, but with someone else's code (the cashier scanned an adjacent box) or without a code at all. Correction — via a pair of correction receipts:

1. Reverse correction receipt "return of income" — a copy of the erroneous receipt (with the same incorrect code): returns the erroneously withdrawn code back into circulation.
2. Correct correction receipt "income" — with the code of the actually sold item. Both: "independent", tag 1178 — settlement date, tag 1192 — FPD of the erroneous receipt.

Error in the Return of Marked Goods#

The customer returned the item, but the return receipt was issued without a code (the code did not return to circulation — the item cannot be resold) or with someone else's code. The correction is mirrored: reverse correction receipt "income" + correct correction receipt "return of income" with the correct code. After processing, check the code status in "Chestny ZNAK" — it should be "in circulation" again.

Other Receipt Errors (Amount, VAT, Payment Method) with Marked Goods#

Standard algorithms for pairs of correction receipts apply — but marking codes must be specified in both documents of the pair, otherwise, during the cancellation and restoration of the settlement, the code statuses will become desynchronized.

3. If the marking code cannot be recovered#

If you sold an item without a receipt and do not know which exact unit was sold: reconcile inventory — scan all codes of this item in the inventory; the "extra" one in the system is the one that was sold. If you cannot find it, withdraw the code from circulation through the Chestny ZNAK personal account (reason — "retail sale" or write-off report) and record the circumstances with a report; issue a correction receipt with the "product code" attribute in the format permitted by the POS. This is a compromise practice — coordinate with CRPT support and your OFD.

4. Risks of Not Fixing the Issue#

• POS transactions part: Part 2 (failure to use — percentage of the transaction amount, minimum 10,000 ₽ / 30,000 ₽) or Part 4 (1,500–3,000 ₽ / 5,000–10,000 ₽) of Art. 14.5 of the Code of Administrative Offenses (KoAP).
• Labeling part — Art. 15.12.1 of the Code of Administrative Offenses (KoAP) (violation of the procedure for submitting data to the labeling system): up to 10,000 ₽ for officials and up to 100,000 ₽ for organizations; sale of unlabeled/non-decommissioned goods — Art. 15.12 with confiscation.
• Codes "stuck" in circulation block the resale of returned goods and disrupt balances during inventory.

Voluntary correction of the POS transactions part before detection by the Federal Tax Service (FTS) exempts from fines under Art. 14.5; the faster the code statuses are corrected, the fewer questions the CRPT will have.

5. How to do this in Cenaly#

• POS when selling marked goods, requests a DataMatrix scan — the code is automatically sent to the receipt (tag 1163); it is impossible to sell a menu item "bypassing the scanner" if the marking attribute is enabled for the item in the catalog.
• Returns of marked goods also go through code scanning — the status in "Chestny ZNAK" is restored as standard (Receipts and returns).
• Correction receipt — the "Correction Receipt" panel in Equipment (Cenaly Hardware Bridge); keep the codes handy for marked menu items — the POS will request them.
• Working with EGAIS and "Chestny ZNAK" for alcohol and beer is configured in the respective modules.

6. Frequently Asked Questions#

The POS is on FFD 1.05, and we started selling labeled goods. How do we fix errors? First, switch the POS to FFD 1.2 (re-registration, possibly replacing the FN with an FFD 1.2-compatible one): without this, you are fundamentally violating the rules for working with labeled goods. Corrections should be made on FFD 1.2.

The correction receipt was sent, but the code status in "Chestny ZNAK" has not changed. Give the system up to 24 hours; then check that the code was transmitted correctly in the receipt (OFD personal account → receipt details → tag 1163). If the code is corrupted, issue a "reverse + correct" pair with the right code; if the receipt is correct, submit a ticket to CRPT support.

Tobacco/beer: sale without EGAIS registration and without a receipt — where to start? Start with a POS correction (correction receipt with the marking code), then resolve it in EGAIS using UTM tools. These are two different systems: a correction receipt does not replace EGAIS documents.

Related articles: complete guide · wrong item in receipt · error in refund receipt · receipt not generated

This material is for reference purposes only and does not replace professional accounting advice. Primary sources: 54-FZ, FTS Order No. ED-7-20/662@ (FFD 1.2), FTS guidelines (kkt-online.nalog.ru), Government decrees on marking, Art. 14.5, 15.12, 15.12.1 of the KoAP RF.