E-commerce Terms & Conditions

E-COMMERCE TERMS AND CONDITIONS

✓Seller name (BR No. Seller Business Registration (BR) number) Effective date: Effective date

1. ORDERING 1.1. Ordering process

2. PRICING AND PAYMENT 2.1. Pricing and payment methods

3. DELIVERY 3.1. Delivery terms

4. RETURNS AND CANCELLATION 4.1. Returns / cancellation policy summary 4.2. Hong Kong has no general statutory cooling-off period for online purchases; return and cancellation rights are as set out in these terms.

5. QUALITY OF GOODS 5.1. Goods conformance statement

6. ELECTRONIC RECORDS 6.1. Electronic signature / order confirmation note

7. GOVERNING LAW AND DISPUTES 7.1. These terms are governed by Governing law. 7.2. Order disputes may be directed to: Contact for order disputes

— — — ⚠️ This is a boilerplate template, not legal advice. Hong Kong's Employment Ordinance, MPF, Employees' Compensation, and PDPO compliance regimes are subject to near-term and phased changes — including the abolition of MPF offsetting for severance/long service payments (in effect since 1 May 2025), the "468 rule" for continuous contracts (in effect from 18 January 2026), the Statutory Minimum Wage rising to HK$43.1/hour (from 1 May 2026, now subject to annual review), the growing statutory holiday schedule (15 days in 2026), and a pending public consultation on cooling-off periods for prepaid beauty/fitness contracts (29 June – 31 August 2026) — have this template reviewed and adapted by a lawyer before use, and confirm the current rules and thresholds at labour.gov.hk, mpfa.org.hk, pcpd.org.hk, and fehd.gov.hk on the date of use.