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🇭🇰 Hong Kong SAR China · Customers

Prepaid Package / Gift Card Terms

Terms for prepaid service packages and gift cards/vouchers (salons, restaurants, shops) — drafted with a voluntary cooling-off block in anticipation of the Trade Descriptions Ordinance (TDO, Cap. 362) amendments under public consultation (29 June – 31 August 2026) for prepaid beauty and fitness contracts.

All templates
Country
🇭🇰 Hong Kong SAR China
Category
Customers
Language of the text
EN
Version
1

⚠️ This is a blank template, not legal advice: check the wording with a lawyer and adapt it to your jurisdiction and your case.

This template has no optional clauses: the text is the same for everyone. Field placeholders are shown as labels — on the site the template is read-only, values are entered inside the system.

Document

PREPAID PACKAGE / GIFT CARD TERMS

Business name Package type: Package type

1. WHAT IS INCLUDED 1.1. Services included, or stored value 1.2. Amount paid: Amount paid

2. VALIDITY 2.1. Validity period

3. COOLING-OFF 3.1. Cooling-off period offered: Cooling-off period offered (days) days from purchase. 3.2. Refund terms during cooling-off: Refund terms during cooling-off 3.3. Hong Kong does not currently impose a statutory cooling-off period for prepaid beauty/fitness or similar packages; the Trade Descriptions Ordinance (Cap. 362) is, as of the date of this template, subject to a public consultation (29 June – 31 August 2026) proposing a 7-day cooling-off period, a 14-day refund window, and a 2-year maximum contract duration for prepaid beauty and fitness contracts — this template offers a cooling-off period voluntarily, ahead of any such requirement.

4. TRANSFER / FREEZE / SUSPENSION 4.1. Transfer / freeze / suspension terms

5. EXPIRY AND FORFEITURE 5.1. Expiry and forfeiture terms

6. SALES PRACTICE 6.1. No high-pressure sales statement

— — — ⚠️ This is a boilerplate template, not legal advice. Hong Kong's Employment Ordinance, MPF, Employees' Compensation, and PDPO compliance regimes are subject to near-term and phased changes — including the abolition of MPF offsetting for severance/long service payments (in effect since 1 May 2025), the "468 rule" for continuous contracts (in effect from 18 January 2026), the Statutory Minimum Wage rising to HK$43.1/hour (from 1 May 2026, now subject to annual review), the growing statutory holiday schedule (15 days in 2026), and a pending public consultation on cooling-off periods for prepaid beauty/fitness contracts (29 June – 31 August 2026) — have this template reviewed and adapted by a lawyer before use, and confirm the current rules and thresholds at labour.gov.hk, mpfa.org.hk, pcpd.org.hk, and fehd.gov.hk on the date of use.

Fields of the document

Fields that belong to a switched-off clause are dimmed — they are not asked for.

  • Business nametextrequiredautomatic
  • Package typechoicerequired
  • Services included, or stored valuelong textrequired
  • Amount paidamountrequired
  • Validity periodtextrequired

    The pending TDO consultation proposes a maximum contract duration of 2 years for prepaid beauty/fitness contracts

  • Cooling-off period offered (days)numberoptional

    Not currently a statutory requirement in Hong Kong; the TDO consultation (2026) proposes a 7-day cooling-off period — offering one now is best practice and forward-compatible

  • Refund terms during cooling-offlong textoptional

    The TDO consultation proposes refunds be processed within 14 days

  • Transfer / freeze / suspension termslong textoptional
  • Expiry and forfeiture termslong textrequired
  • No high-pressure sales statementtextoptional

    Anticipates scrutiny under the pending TDO amendments aimed at curbing hard-sell tactics

In Cenaly this template fills itself in

1 of 10 fields are taken from the company, employee or counterparty record, the questionnaire can be dictated to the AI, and the finished document comes with a number, a PDF and an acknowledgement record.