Launch booking
Check the service, specialist schedule and booking submission result.
Journal instructions →For workshops, service centers and repair specialists
Book consultations and device intake visits
Clients choose when to bring a device or discuss a fault. Staff review and reschedule appointments in the journal, while repairs follow the workshop’s separate process.
Basic booking is free; on .ru, online payment and paid email automation are unavailable.
Start with consultations or device intake using Services by appointment.
Consultation and intake booking through Services by appointment, without ready device, repair or parts management. On .ru, online payment, paid email automation and the general customer directory are unavailable.
- Separate consultation and intake durations
- Specialist schedules with breaks
- Rescheduling and visit outcomes
Where booking helps a workshop
Available today
- Consultations before handing over a device
- Scheduled intake with a responsible employee
- Visits to discuss diagnostic results
Outside the current workflow
- End-to-end repair jobs and stage tracking
- Device registers by serial number or IMEI
- Parts reservation, warranties and automatic repair-ready messages
From a first visit to workshop requirements
Discuss repair management
Share your current stages and documents to define a separate implementation scope.
Describe your workshop process → Your data and pricesTest before migrationConnections vary by country and plan
- a defined service
- Consultation
- hours and availability
- Specialist
- time and client contacts
- Visit
- a new date in the journal
- Reschedule
How your team works
Separate appointment purposes
- Initial consultation service
- Device intake service
- A duration for each
Organize intake hours
- Responsible employee’s schedule
- Breaks and date exceptions
- Buffer between clients
Let clients book
- A booking-page link
- Widget on the workshop website
- Accepted bookings checked in the journal
Manage visits
- Check scheduled times
- Reschedule or cancel bookings
- Record attendance or a no-show
Workshop launch checklist
Avoid false time promises
Phone intake and consultation describe visits. Do not call a time slot a 30-minute repair unless that is a guaranteed separate service.
Actual intake hours
Enter hours when a specialist can receive clients, rather than the workshop’s entire opening period.
Device handover procedure
Decide where to record accessories, condition, serial number and approval of work. Booking does not replace these documents.
Follow-up after diagnosis
Assign responsibility for agreeing prices and deadlines. No automatic booking-to-repair handoff is promised.
Your first workflow
- 1
Separate visit types
In Services by appointment, create consultation and device intake as different services if their durations differ.
- 2
Assign intake staff
Set employee hours, breaks and a buffer. Check the workshop time zone and days without intake.
- 3
Test booking and rescheduling
Submit as a client, wait for confirmation and find the visit in the journal. Handle intake documents and repair jobs through your separate process.
Try your own example
Product steps, not testimonials or promised results.
Device intake: the day’s visits
View full size
Device intake and consultation visits. Repair stages, serial numbers and parts are handled separately. General booking example
Device intake bookings work the same way: the visit shows up in the journal at once What happens in the recording
From booking to separately documented intake
A documented sequence for your own test. A booking does not automatically create a device record or repair job.
- 1
Staff open intake hours
Add a service, schedule and breaks. Set the time required for a consultation or device handover.
First day for services → - 2
Client books a visit
Submits through a link. The server checks staff availability, and an accepted booking appears in the journal right away for confirmation.
Check a booking → - 3
Workshop receives the device
Staff record accessories and repair terms separately. The journal records only the visit outcome.
Record the visit →
Today’s work and future repair operations
Now: consultation before handover
Set aside time to discuss a fault in person. Clients choose a time; staff see the visit and clarify details at the meeting.
Now: organized intake
Spread visits across the day so staff can check accessories and complete the workshop’s own documents separately from the journal.
Development proposal: full repair cycle
Devices, intake documents, diagnosis, approval, parts and collection are requirements for a future industry workflow. This is a proposal for scoping, without a promised delivery date.
Example situations. Measure time and costs with your own operations.
What it costs
What it costs
The basic appointment journal is free. Account limits, automation and provider services have separate terms.
Self-service paid-plan checkout is currently unavailable on .ru. Registration does not activate paid features.
Features and terms
- Basic booking and the journal are free
- Catalog and location limits depend on your account plan
- On .ru, online payment and paid email automation are unavailable
- Industry additions need separate scoping; no ready industry plan is offered
What you can start for free
Basic booking, the journal and specialist assignment are free. Device records and repair jobs are outside this workflow.
Set up workshop appointmentsStart with consultations or device intake using Services by appointment.
What to consider before you start
- The journal describes a person’s visit. Appointment status is not the repair status of a device.
- Serial numbers, IMEI, accessories, diagnostics, parts and warranty cases have no confirmed industry workflow here.
- Staff handle intake documents, work approval and repair-ready messages through a separate process.
- Resources and visit series are beta. Online deposits require a supported connected payment provider.
- On .ru, online payment and paid email automation are unavailable.
- The general customer directory is unavailable on .ru; this page offers the appointment journal.
Test your workflow and required connections before migrating data.
Frequently asked questions
Can I manage an entire repair here?
This page offers consultation and intake appointments. A complete repair cycle with a device, job, parts and collection requires a separate industry implementation.
Where should serial numbers and accessories go?
Use your existing device register and intake documents. A visit comment does not replace a device record or confirmation of handover.
Can clients be told when a repair is ready?
No automatic connection between repair status and messages is promised here. Staff remain responsible for readiness and communication in the separate repair process.
Can a client book collection?
Yes, as a separate visit with a service, specialist and time once the device is ready. Booking itself does not check readiness or close the repair job.
Which profile should I choose?
Choose Services by appointment. Create one consultation or device intake service, add a specialist and test booking by link.
Details for every screen are in the help centre. Where to start →
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Start with an agreed intake time
Set up one service, a specialist’s hours and a test visit. Then share the workshop booking link with clients.
Start with consultations or device intake using Services by appointment.