Set up a visit
Check service, specialist, duration, buffer and rescheduling.
Booking instructions →For groomers, care studios and pet-service specialists
Online booking for grooming and pet care
Pet owners choose a grooming or care service and an available time. You set the service duration and a break to prepare the work area, then manage rescheduling and visit outcomes in the journal.
Basic booking is free; on .ru, online payment and paid email automation are unavailable.
Start with one service in Services by appointment. The booking client is the pet owner.
Standard booking through Services by appointment, without pet records or veterinary management. On .ru, online payment, paid email automation and the general customer directory are unavailable.
- Service duration and buffer
- Each specialist’s schedule
- Booking links for pet owners
Which pet services fit
Start today
- Individual grooming appointments
- Consultations with a care specialist
- A scheduled service for one owner with an assigned specialist
Requires a separate industry workflow
- Veterinary clinics with medical histories
- Pet records linking breed, vaccinations and multiple owners
- Pet boarding with overnight stays and capacity control
Start booking and discuss your studio’s needs
Describe industry requirements
Explain the pet information and operating rules your studio needs. This scopes future work; it does not enable a ready pet record.
Discuss your studio’s process → Your data and pricesTest before migrationConnections vary by country and plan
- duration and price
- Service
- available hours
- Specialist
- contact details in the booking
- Owner
- outcome and rescheduling
- Visit
How your team works
Make services clear
- Separate care services
- Duration for each service
- Price and description before booking
Leave time between visits
- Work-area preparation buffer
- Specialist breaks
- Days off and date exceptions
Accept an owner’s booking
- A link without a separate website
- Widget for an existing page
- Booking result checked in the journal
Manage the visit
- Check the service and specialist
- Reschedule by agreement
- Mark completion or a no-show
Pet-care studio checklist
Realistic durations
Separate services that need different amounts of time. Clarify pet needs before confirming the final scope of care.
Prepare the work area
Set buffers between visits and separate breaks. Check that the resulting schedule works for your studio.
Assign client communication
Decide who speaks to owners, arranges rescheduling and manually clarifies pet information.
Define your records
The booking stores a person’s contact and a visit. Keep pet records and specialist documents through your separate process.
Your first workflow
- 1
Add a clear service
Choose Services by appointment. Set a grooming service, its duration and time to prepare the work area.
- 2
Set up a specialist
Assign services, working hours and breaks. Set the location time zone and days away.
- 3
Book as a pet owner
Choose a service and time, wait for the result and check the journal. Test rescheduling and clarify pet details separately.
Try your own example
Product steps, not testimonials or promised results.
Groomers: the day’s bookings
View full size
Visit height shows the service duration; the prep break is applied when booking. No pet or veterinary records. General booking example
Grooming bookings work the same way: the visit shows up in the journal at once What happens in the recording
Test a pet owner’s booking
The standard booking journey documented in help, not an industry demo. A person clarifies pet needs; no dedicated pet record is created.
- 1
Groomer configures time
Sets service duration, buffer and working hours. Availability is calculated from those settings.
Service and buffer → - 2
Owner submits a booking
Chooses a time and provides their contact details. The server checks the groomer’s availability, and an accepted booking appears in the journal right away for staff to confirm.
Booking by link or website → - 3
Studio clarifies details
Staff discuss the pet and scope of care separately. After the service, they record the visit outcome.
Manage a visit →
Today’s workflow and possible pet-service development
Now: independent groomer
Open hours for individual visits. Owners choose a service; you verify bookings and discuss care details directly.
Now: small studio
Specialists follow their own schedules. An administrator manages changes and work-area preparation; shared resources require testing of the beta workflow.
Development proposal: pet records
Linking an owner to several pets, care needs and procedure history are requirements for a future industry profile. It is not available yet; veterinary operations require a separate decision.
Example situations. Measure time and costs with your own operations.
What it costs
What it costs
The basic appointment journal is free. Account limits and paid connections have separate terms.
Self-service paid-plan checkout is currently unavailable on .ru. Registration does not activate paid features.
Features and terms
- Basic booking and the journal are free
- Catalog and location limits depend on your account plan
- On .ru, online payment and paid email automation are unavailable
- Industry additions need separate scoping; no ready industry plan is offered
What you can start for free
Basic online booking, the journal and specialist assignment are free. A dedicated pet record is outside this workflow.
Set up grooming bookingsStart with one service in Services by appointment. The booking client is the pet owner.
What to consider before you start
- The booking client is a person. Several pets belonging to one owner do not receive separate dedicated records here.
- Animal medical history, vaccinations, prescriptions and veterinary reporting are outside the described workflow.
- The specialist sets duration; breed, size and animal condition do not calculate service time automatically.
- General resources and visit series are beta. Deposits require a supported connected payment provider.
- On .ru, online payment and paid email automation are unavailable.
- The general customer directory is unavailable on .ru; this page offers the appointment journal.
Test your workflow and required connections before migrating data.
Frequently asked questions
Is there a dedicated pet record?
Not currently. A booking contains the owner and visit. An animal record with its own history and owner relationships is a proposal for further scoping.
Can this serve as a veterinary management system?
No. This page covers booking for grooming and nonmedical services. Veterinary medical records, prescriptions and specialist reporting are outside the workflow.
How do I handle different grooming durations?
Create services with suitable durations and buffers. Staff clarify pet needs in advance; there is no automatic calculation by breed or size.
Can one owner book for two pets?
You can arrange the required visits manually, agreeing duration and owner contacts. The system does not create separate pet records or distinguish the animals automatically.
Which business type should I select?
Choose Services by appointment. Add a service, specialist and hours. Test one visit and rescheduling before publishing the link.
Details for every screen are in the help centre. Where to start →
Related workflows
All solutions →Individual appointment services
Tutors, consultants and specialists: clients choose a service and time; you manage visits in one journal.
Retail shop
Product catalog, barcode checkout and stock checks for a shop or a small chain.
Team chat and tasks
Assignee, deadline and completion evidence remain on the board after the conversation moves on.
Open booking for one care service
Set up a specialist and time between visits. Book as a pet owner and check the result in the journal.
Start with one service in Services by appointment. The booking client is the pet owner.