✅ Mandatory at point of sale of gift cards: an expiry-date ban applies in effectively every province (Ontario CPA 2002/O. Reg. 17/05; British Columbia; and similar rules elsewhere), with ⚠️ Quebec's LPC (s. 187.3) the strictest of all — no expiry whatsoever, and any balance under $5 must be refunded in cash on request.
⚠️ This is a blank template, not legal advice: check the wording with a lawyer and adapt it to your jurisdiction and your case.
This template has no optional clauses: the text is the same for everyone. Field placeholders are shown as labels — on the site the template is read-only, values are entered inside the system.
GIFT CARD TERMS
Business name Effective date: Effective date
1. VALUE AND REDEMPTION 1.1. Denomination: Card denomination. 1.2. Redeemable at: Where the card can be redeemed.
2. NO EXPIRY 2.1. No-expiry statement 2.2. This is a promotional card with a stated expiryPromotional card expiry date (if applicable) 2.3. ⚠️ Quebec: gift cards have NO expiry date under any circumstances (Consumer Protection Act, s. 187.3) — the promotional-card exception in section 2.2 does not apply to Quebec customers.
3. LOST OR STOLEN CARDS 3.1. Lost or stolen card policy
4. REMAINING BALANCE 4.1. Remaining balance handling 4.2. ⚠️ Quebec: where the remaining balance on a card is less than $5, the customer is entitled to a cash refund of that balance on request.
— — — ⚠️ This is a boilerplate template, not legal advice. Employment, consumer-protection, privacy, and food-safety law in Canada is largely PROVINCIAL — this template uses Ontario (Employment Standards Act, 2000 / Occupational Health and Safety Act) as its default reference jurisdiction and flags with ⚠️ the specific British Columbia, Alberta, and Quebec divergences named in the underlying research, but it does not resolve every provincial variation for you. Quebec employers additionally have French-language obligations under the Charte de la langue française (Bill 96) that are handled as a separate French-language document, not by this English template. Have this document reviewed and adapted by a lawyer licensed in the relevant province before use, and confirm the current minimums/thresholds in force on the date of use — termination-clause case law in particular (Waksdale, Dufault, Chan and successors) changes year to year.
Fields that belong to a switched-off clause are dimmed — they are not asked for.
Gift cards may not have an expiry date in essentially every Canadian province — Quebec (LPC s. 187.3) is the strictest, with no exceptions at all
Promotional/bonus cards may be an exception to the no-expiry rule in some provinces, but the rule is narrow — default to no expiry
⚠️ Quebec: a remaining balance under $5 must be refunded in cash on the customer's request
1 of 9 fields are taken from the company, employee or counterparty record, the questionnaire can be dictated to the AI, and the finished document comes with a number, a PDF and an acknowledgement record.